As we head into Thanksgiving week, we want to keep you informed about our adjusted schedule and order shipping timelines. To ensure your packages arrive as smoothly as possible during the holiday, please review our modified fulfillment hours and shipping cutoff times below.
11/24:
Trading is enabled 24/7 for all users.
Normal Check-In times
Two Day & Overnight Shipping Allowed.
All orders are billed as normal.
11/25:
Trading is enabled 24/7 for all users.
Normal Check-In times
Overnight Shipping Allowed and while not recommended Two Day is also allowed but will be received on Friday.
All orders are billed as normal.
11/26:
Trading is enabled 24/7 for all users.
Normal Check-In times
While not recommended, you may ship however shipments will be received on Friday.
All orders are billed as normal.
11/27 (Thanksgiving Day):
Trading is enabled 24/7 for all users.
No Check-Ins or Billing all day (Thanksgiving, Bank Holiday).
Shipping is not allowed
11/28:
Trading is enabled 24/7 for all users.
No Check-Ins until after 12/1.
All orders are billed as normal.
Packages will be received and stored safely in our vault
Shipping is not allowed
If you lock in items during 11/26 to 11/28, please ship them out the following Monday, 12/1. All orders received during 11/28 will be checked-in the following week and billed as normal. Our current check-in time is ~2 business day, and payment time is 1 business day.
If you have any questions or need assistance, please feel free to submit a support ticket through our website or contact us directly at [email protected]