As we head into the Winter Holidays / New Years, we want to keep you informed about our adjusted schedule and order shipping timelines. To ensure your packages arrive as smoothly as possible during the holiday, please review our modified fulfillment hours and shipping cutoff times below.
12/22:
Trading is enabled 24/7 for all users.
Normal Check-In times
Two Day & Overnight Shipping Allowed.
All orders are billed as normal.
12/23:
Trading is enabled 24/7 for all users.
Normal Check-In times
Overnight Shipping Allowed.
All orders are billed as normal.
12/24:
Trading is enabled 24/7 for all users.
Half Day to Check-In Packages until after 12/26.
All orders are billed as normal.
Do not ship this day please!
Next recommended day to ship is 12/29
12/25:
Trading is enabled 24/7 for all users.
No Check-Ins or Billing all day (Christmas, Bank Holiday).
Do not ship this day please!
Next recommended day to ship is 12/29
12/26:
Trading is enabled 24/7 for all users.
No Check-Ins
Packages will be received and stored safely in our vault.
Billing all orders as normal.
Do not ship this day please!
Next recommended day to ship is 12/29
12/29:
Trading is enabled 24/7 for all users.
Normal Check-In times
Billing all orders as normal.
Two Day & Overnight Shipping Allowed.
12/30:
Trading is enabled 24/7 for all users.
Normal Check-In times
Billing all orders as normal.
Overnight Shipping Allowed.
12/31:
Trading is enabled 24/7 for all users.
Half Day to Check-In Packages until after 1/1.
Packages will be received and stored safely in our vault.
All orders are billed as normal.
Do not ship this day please!
Next recommended day to ship is 1/5
1/1:
Trading is enabled 24/7 for all users.
No Check-Ins or Billing all day (New Years Day, Bank Holiday).
Do not ship this day please!
Next recommended day to ship is 1/5
If you lock in items from 12/24 to 12/31, please ship them out the following Monday 12/29. All orders received during 12/26 will be checked-in the following week and billed as normal. Our current check-in time is ~2 business day, and payment time is 1 business day.
If you have any questions or need assistance, please feel free to submit a support ticket through our website or contact us directly at [email protected]