Every item sold on Pure is authenticated at a secure depository before it reaches the buyer. The process has five steps: the seller ships the item to Pure's Los Angeles facility, the item is tested for material composition with X-ray fluorescence (XRF), it is unboxed and inspected on camera, it is checked with a Sigma Metalytics verifier, and a trained specialist inspects it by hand. After it passes, the item is shipped insured to the buyer.
What are the steps in Pure's verification process?
1. Ship to Pure's Los Angeles facility
The seller sends the item to Pure's secure facility in Los Angeles.
2. Material Verification
The item is tested by X-ray fluorescence (XRF), which confirms the metal content of precious-metals items.
3. Recorded Unboxing Under Surveillance
The item is unboxed and inspected under high-resolution camera surveillance, creating a recorded account of its condition on arrival.
4. Verification equipment
The item is checked with a Sigma Metalytics precious-metal verifier, which confirms the metal beneath the surface without damaging the item.
5. Expert Human Inspection
A trained specialist inspects the item by hand, alongside the technology checks, to complete authentication.
Where do I ship my item for verification?
Sellers ship to Pure's secure facility in Los Angeles, where every item is verified to the same standards.
What happens after an item passes verification?
Once an item passes, it is shipped insured to the buyer so it arrives matching its verified condition.
What is the Pure Guarantee?
Every item that passes verification is backed by the Pure Guarantee, Pure's assurance of authenticity.