The Pure Help Center allows you to search for answers, browse FAQs, and the ability to connect to an agent for one on one support.
To begin the support process, click on the widget on the bottom right of the page. The chatbot aims to answer all questions you may have. If the chatbot is unable to resolve your issue, there is the option to open a ticket where you will be connected with an agent.
If you have already registered an account with us, we encourage you to be logged in for an improved experience.
For live channels, we aim to respond as soon as we can. For email, you can expect a response within 24 hours.